Terms of service.

Effective Date: May 20th 2024

Welcome to the Terms of Service (“Terms”) of Second Season Process House (“SSPH”, “we”, “our”, or “us”). By using our website or services, you agree to abide by these Terms.

1. Acceptance of Terms

Use of SSPH’s website or services constitutes your acceptance of this Terms, including any updates. If you don’t agree, please discontinue use.

2. Your Responsibilities

You agree to:

  • Provide accurate and complete information when requested.

  • Not misuse the website (e.g. hacking, unlawful content, phishing).

  • Comply with all applicable laws in Australia, especially regarding consumer and privacy rights.

3. Our Services

SSPH delivers consultancy services, including:

  • Workflow mapping

  • Systems audits

  • SOP and documentation builds

    Deliverables are defined in your signed agreement or proposal and do not extend beyond that scope.

4. Payment Terms

  • Fees are due per your signed proposal or agreement.

  • Late payments may incur interest as specified in your agreement.

5. Intellectual Property

  • All materials, templates, and content created by SSPH are our property unless otherwise specified in writing.

  • You may use these solely for your internal operations.

6. Limitation of Liability

  • SSPH is not liable for indirect or consequential losses.

  • Our total liability for claims is capped at the total fees paid by you for the specific engagement.

7. Privacy & Data Collection

Our use of your data is described in our [Privacy Policy]. We do not sell your data.

8. Service Access & Termination

We may suspend or terminate access if Terms are breached. All owed fees remain payable upon termination.

9. Modifications to Terms

SSPH may update these Terms. Changes take effect once posted on our website. Continued use after changes constitutes acceptance.

10. Governing Law

These Terms are governed by Australian law and applicable courts in New South Wales.

11. Your Rights

You may request access, correction, or deletion of personal data by contacting us at hello@secondseasonph.com

For any questions, please contact hello@secondseasonph.com